General Studio FAQ
+What happens if there is a snow closing?
So i Heard Music follows the local school system. If the local school system closes, So i Heard Music closes. All students receive a Weather Make-Up Credit which lasts for three months and can be used once on any make-up day. The credit does not convert to cash.
+Instead of withdrawing, are you able to put my account on “freeze”?
While you’ll still be in our system, you cannot reserve a lesson slot without paying for it. If you’d like to withdraw, contact the front desk.
+Do you perform background checks on all employees?
Yes, all employees must pass a comprehensive background check.
+What is your flat-rate pricing program?
Lessons are billed at the same price, month to month, to make billing as consistent as possible. You are not paying for lessons that are not included in the calendar. You are paying for all lessons included in the yearly calendar, which is roughly 42-44 lessons per year, depending on the local school system’s vacation and holiday schedule.
+What is your withdrawal policy?
There are no long-term contracts at So i Heard Music; enrollment and withdrawal are on a monthly basis, which allows for quick and easy changes to your enrollment status without a cancellation fee or any hidden terms. Contact us for more details.
+Do make-ups take place on other days besides Fridays?
Currently, all make-ups are on Friday, since we are at capacity in all rooms on most other days. Having make-ups on Fridays makes it very easy to provide consistent teacher availability.
+Is there a recital?
Recitals happen once per year, though we offer many performance opportunities throughout the year.
Private Lesson FAQ
+How long are the lessons?
Lessons are either a half hour slot or an hour. Instruction time is 25 minutes, or 50 minutes, which gives time for the instructor to write an assignment sheet and discuss the lesson with the parent.
+What do I do if I have to cancel a lesson?
You can call the studio to let us know you won’t be coming to your lesson, and book a make-up, though notice is not required to cancel.
+What do I do if I need to change teachers?
Typically, we like to have the opportunity to discuss why a switch is requested. Often, a quick discussion will get to the root of any issues, so they could then be solved. If a teacher switch is the best answer, we would typically change teachers at the start of the next billing cycle.
+What is the youngest age you start lessons?
We start at age five. Before age five, children usually are not yet able to comprehend much of what happens in a lesson. For these students, we would recommend starting with our Early Childhood program
+What instrument do you recommend my child starts with?
Typically, for young students, the keyboard is a fantastic instrument to start with. The keyboard is very effective since all notes are directly in front of the student, and there is no “pain” involved in making sounds. Guitar, for example, may take more than a couple of months to create any full sound at all. Keyboard, on the other hand, does not have the same issue. Anything your student learns on the keyboard, they can apply to other instruments later should they decide to learn something different.
+Can I sit in on the lesson?
Sitting in on the lesson is something we typically discourage, as it can be distracting to the student. Parents can sit in on the first lesson or trial lesson, though after that point we usually would request that the student go in on their own.
+How many make-up credits do I receive per month?
You receive one credit per lesson plan you have. If your student is taking two half-hour lessons, they have two credits to use. Make-up credits are triggered when a student misses a booked lesson, but not when we have a scheduled closing that is planned on our yearly calendar.
+Will my Friday make-up be with my regular private lesson teacher?
Sometimes! Most often, however, the make-up instructor will not be your typical instructor as we cannot guarantee which teachers are available at what times on make-up days. All teachers have access to our assignment sheet system and can pick up right where your regular instructor left off.
+What are the costs for half hour or hour lessons?
Half hour lessons are $165 per month
Hour lessons are $310 per month
+How many lessons does my child receive per month?
Typically between three and five lessons per month, according to our calendar and flat rate pricing policy.
+Do you teach the Suzuki Method?
Our teaching method is based on a variety of methods, though in short, it is a student-centered approach based on the Kodály Method. We do not believe in a cookie cutter curriculum. We believe in providing the best tools possible for each student’s success and allowing our instructors to focus on creating a plan for each student.
+Can my child learn classical repertoire?
Of course! Be sure to let our staff know you’re interested in classical so we may place you with a teacher who fits.
+Can my child learn rock/pop styles?
Of course! Be sure to let our staff know you’re interested in rock/pop so we may place you with a teacher who fits.
+Is it better to start on electric or acoustic guitar?
Typically, we recommend starting with acoustic guitar. The strings of a beginner acoustic guitar are soft nylon, and there are fewer things to worry about than there would be with an electric guitar. Once a student learns the basics on an acoustic, they can move to an electric. Also, keep in mind: at a young age, students will grow out of guitars quickly! There is no need for anything too fancy at the start, keeping in mind that good quality is important.
+Is my child too young to play guitar?
We recommend guitar students start at age seven or above. There are exceptions to this, depending on the experience and motivation level of the student. Most often, however, younger students are quickly frustrated by not being able to quickly make sounds with their instrument as their hands are not yet strong enough to press on the strings.
+Can my child take voice lessons at a young age?
Absolutely! For young students, age five to ten or so, vocal lessons usually involve basic keyboard instruction, in addition to voice. With this approach, the students are able to learn note reading, rhythms, music theory, all while learning proper vocal technique, before their voices fully develop into adolescence.
+To be a part of the band/choir program, do you have to take weekly private lessons too?
Yes! It is necessary to take a private lesson at So i Heard Music to be in the band or group programs. We require this, so we know all students are at the right level to be in a band, and so any issues that come up in the band can be addressed by your private lesson instructor.
+What happens if people don’t show up to rehearsal?
The show must go on! Even if it is just one student and the teacher, the session will not be the same as a private lesson.
+Are there performance opportunities?
All bands are invited to perform at our recital. We plan to introduce many more performance opportunities throughout the year.
+Can my child start a band with their friends?
Absolutely! If the friends are already So i Heard Music students, please contact the front desk and let them know you’d like to start a new band. If they are not So i Heard Music students, please have them contact us to set up private music lessons, then we can set up the band.
+How do I enroll in the band program?
Discuss with your student’s teacher, who will determine if your student is ready for the band program. From there, you and the instructor will discuss with the front desk to see what programs are currently running.
+How many make-up credits do I receive per month?
You receive one credit per therapy plan you have. If your student is taking two half-hour sessions, they have two credits to use. Make-up credits are triggered when a student misses a booked session, but not when we have a scheduled closing that is planned on our yearly calendar.
+Will my Friday make-up be with my regular therapist?
Sometimes! Most often, however, the make-up therapist will not be your typical therapist as we cannot guarantee which therapists are available at what times on make-up days.